Find answers to the most common questions about ATS Mate
ATS Mate is a professional resume builder designed specifically for the US job market. It helps you create ATS-optimized resumes that pass Applicant Tracking Systems used by most employers. Our templates are crafted to ensure your resume gets seen by human recruiters.
ATS (Applicant Tracking System) is software used by companies to filter resumes before they reach human recruiters. An ATS-optimized resume uses proper formatting, keywords, and structure that these systems can easily read and parse. Our templates are specifically designed to pass these automated screenings.
Yes! Depending on your subscription plan, you can export your resume as PDF (available on all plans) or both PDF and Word formats (available on Medium and Pro plans). Word format is particularly useful when employers specifically request .docx files.
We offer three professionally designed templates: Classic (traditional, bold headings), Minimal (clean, modern design), and Elegant (light, sophisticated style). Light plan includes 1 template, while Medium and Pro plans give you access to all 3 templates.
Auto-save automatically saves your work every 5 seconds when you stop typing. This ensures you never lose your progress. You'll see a status indicator showing 'Auto-saving...' or 'Saved' in the top of the builder. Note: Auto-save is available on Medium and Pro plans.
Draft means your resume is still a work in progress. Published means you've marked it as complete and ready to use for job applications. You can switch between these statuses anytime from the My Resumes page or the Resume Builder.
The Light plan allows up to 3 resumes, the Medium plan allows 10 resumes, and the Pro plan offers unlimited resumes. Having multiple resumes is useful for tailoring your application to different job types or industries.
Yes, absolutely. All data is encrypted during transfer and storage. We use industry-standard security practices and your personal information is never shared with third parties. You can delete your account and all associated data at any time.
Yes, you can cancel your subscription at any time from your Settings. After cancellation, you'll retain access until the end of your current billing period. We offer a 14-day money-back guarantee on all plans.
Yes, we offer a 14-day money-back guarantee. If you're not satisfied with our service within the first 14 days, contact us for a full refund. After this period, payments are non-refundable but you'll have access until your billing period ends.
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